Yes, absolutely! We would love to be apart of your big event! Please email tayscookiecompany@gmail.com for any large order inquires!

Cookies are best enjoyed within the first 3-5 days. It is recommended that you transfer your cookies to an airtight space (Tupperware container or large Ziplock bag). Cookies stay fresh at room temp. for up to 5 days and can be frozen for up to 3 months.

The cookies are made in a peanut and tree-nut free environment (due to Tay’s own allergy). However, the cookies are made in an environment where products with a “May Contain Nuts” label are used and handled. Therefore, we cannot guarantee the absence of any traces of peanuts or tree-nuts and recommend you do not risk it if you have a serious allergy.

Our gluten-free cookies are made with gluten-free ingredients, and all tools and surfaces are cleaned before baking. That said, they’re made in a kitchen that handles gluten, so there’s a risk of cross-contamination. If you have celiac or a serious gluten allergy, it may be best not to risk it. Please enjoy at your own discretion.

To make things simple and reliable for you, we offer a flat $9 shipping fee on all orders. This fixed rate allows us to choose the fastest and most dependable shipping method available on the day your order is sent, based on your location.

In most cases, the actual cost of shipping is higher than $10—especially for one-day delivery through carriers like UPS. However, instead of passing fluctuating rates on to you or creating confusion at checkout, we’ve chosen a set price that gives you clarity, consistency, and peace of mind.

We believe in transparency and want you to always know what to expect when you shop with us—no hidden fees or surprise shipping costs. By covering part of the shipping ourselves, we’re making it easier for you to enjoy your cookies fast, fresh, and stress-free. 🍪

Pick up is available! You can choose the pick up option upon checkout. The meet point is Downtown Toronto at 190 McCaul St.

After you place your order, please message Tay on Instagram @Tayscookiess to arrange a day & time for pick up.

Currently, we are shipping to addresses anywhere in Ontario. As we grow, we hope to service more customers Canada wide!